Customer Success team

Great client experience after the close.

Clients don't stay loyal because they signed a contract – they stay because the entire process was professional. With Droposal, the post-close experience is in your hands too.

Try for free Request a demo

14-day free trial · No credit card required

app.droposal.com
Automated reminders
Active
📨
Proposal sent
Day 0
Sent
🔔
1st reminder
Day 3
Sent
📧
2nd reminder
Day 7
Pending
⏰
Close reminder
Day 14
Pending
+35%
Higher client retention rate
0
Missed follow-ups
real-time
Notifications on every client action
1 place
All client communication tracked

Our Partners 👑 who are already using Droposal for sales

Why Droposal for customer success teams?

Proactive communication, real-time tracking, measurable client experience.

Automated follow-up

Set your reminders once – clients receive messages at exactly the right moment. No missed check-ins, no gaps in communication.

Real-time notifications

Know instantly when a client opens a document, accepts a proposal, or signs a contract. Be proactive before the client even has to ask.

Client engagement analytics

Which clients are engaging with documents? Where are they getting stuck? Analytics shows you where to step in – before clients churn.

Follow-up

Proactive communication – automatically

Set your follow-up sequence: who gets a reminder, when, and with what message. Clients always hear from you at the right time – you focus on what really matters.

  • Automatic reminders with custom timing
  • Customizable reminder messages
  • Follow-up status tracked in real time
app.droposal.com
Automated reminders
Active
📨
Proposal sent
Day 0
Sent
🔔
1st reminder
Day 3
Sent
📧
2nd reminder
Day 7
Pending
⏰
Close reminder
Day 14
Pending
Notifications

Know every client action instantly

Did they open the proposal? Spend 5 minutes on pricing? Accept it? Real-time notifications help you reach out exactly when the client is most engaged.

  • Real-time open notifications
  • Read time and engagement tracking
  • Acceptance and signature alerts
app.droposal.com
Real-time notifications
👁
Opened!LIVE12:34

Peter Varga just opened your proposal

⏱
3 min reading12:37

Spent most time on the pricing section

✅
Accepted!NEW1:02 PM

Proposal accepted – signing next
Analytics

Measure client experience effectiveness

Acceptance rate, average response time, engagement metrics – analytics shows where the team excels and where there's room to improve.

  • Acceptance rate and average acceptance time
  • Engagement metrics per client
  • Team performance comparison
app.droposal.com
Analytics
Acceptance rate
42%
AVG. PROPOSAL CREATION TIME
18 min
AVG. ACCEPTANCE TIME
2.4 days
Proposals / month
JanFebMarAprMayJun

Integrate your favorite tools

Connect Droposal with the apps you already use and automate your sales workflows

MiniCRM logo

MiniCRM

CRM system

Billingo logo

Billingo

Invoicing

Unas logo

Unas

E-commerce

Connect your favorite tools

Our integrations are constantly growing so you can work seamlessly with the most popular business tools.

Clients stay loyal when the experience is too.

Proactive communication, real-time tracking – the post-close experience is in your hands.

Try for free Request a demo

14-day free trial · No credit card required

What do our customers say about us?

Thousands of satisfied customers have already chosen Droposal to optimize their sales processes

"I chose Droposal because the team was genuinely friendly, listened to our needs, and responded quickly. A full CRM is still too much for us, and I prefer one tool that handles both sending proposals and tracking them."

Norbert Höflinger

Norbert Höflinger

HWD Recycling Ltd.

"I went with Droposal because I work in this space myself and constantly evaluate software that enables process automation. Based on their roadmap, this was the right fit to complement the systems we already use."

Csaba Nagy

Csaba Nagy

Graph Project Solutions

"Quality service requires quality proposals — and the Droposal team delivers exactly that. Time is one of our biggest assets; with Droposal, proposal creation got dramatically faster and the entire sales process became more transparent."

Tibor Tomasóczki

Tibor Tomasóczki

Videózzunk

"Since we started using Droposal for proposals, our acceptance rate has noticeably improved. Proposals are clearer and align better with our clients' needs — which matters a lot in the final decision."

Gábor Enoch

Gábor Enoch

Itex Ltd.

"Now we can easily track where each proposal stands, and the team collaborates much better. We all see the same picture — no misunderstandings, and everyone knows what the next step is."

Róbert Jobbágy

Róbert Jobbágy

IVE It Team Ltd.

Frequently asked questions

What customer success teams ask us most.

Can I set up a follow-up sequence?
Yes, you can define exactly how often and with what message clients receive reminders. The automatic sequence runs until the client responds.
Can I see when a client opens a document?
Yes, you get a real-time notification every time a client opens the document. You can also see how long they read it and which section they spent the most time on.
Can I see team-level analytics?
Yes, analytics is available at team level too – you can see acceptance rate, average response time, and engagement metrics per team member.
How much does it cost?
Droposal offers a 14-day free trial with no credit card required. You can find our subscription plans on the Pricing page.

14-day free trial · No credit card required

Simple monthly pricing · View pricing →

Ready toclose more deals?

Join thousands of satisfied business owners who are already growing their revenue and winning customers with Droposal.

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